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Posted: September 04, 2013

Man spends $1,000 to complain about airline on Twitter

Angel Navarrete/Bloomberg

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Cox Media Group Web Staff

Hasan Syed was so upset with his service from British Airways, he tweeted about it. But this was no ordinary tweet.

HLN reports he paid $1,000 to make sure the Tweet was promoted to as many people as possible.

Syed was irked with British Airways for losing his father’s luggage and causing him to stay an extra night in Paris and cancel a trip to Dusseldorf, Germany.

British Airways eventually got the message.

"We would like to apologise to the customer for the inconvenience caused. We have been in contact with the customer and the bag is due to be delivered today," British Airways told the BBC.

The BBC reports the airline responded 19 hours later and said the luggage had been found.


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