investigators are seeking the help of a crime lab in trying to figure out who was behind a prank that severely injured a woman.
WSB-TV spoke with investigators who say they're now working to find fingerprints in the glue placed on the toilet seat in a busy store.
Authorities said they may never know who put Loctite super glue on toilet seats in the Home Depot, but they are going as far as sending evidence to the state crime lab to try and find out.
"The doctors told me I just have to tough it out. It's going to take a while to heal," said victim Illyanna De La Keur.
De La Keur continues to recover from this incident her sister captured on cellphone video.
Paramedics worked for nearly an hour to free her. Crews ultimately decided to use WD-40 to free her.
Investigators with the Banks County Sheriff's Department are trying to figure out who's responsible. Some evidence has been shipped but for further testing.
"[Why go for fingerprinting in this case?] Just to see if we can find any evidence on any of the items that were locate and to see if we can make a match to why they would have been touching that item," said Chief Deputy Shawn Wilson.
While many may view it as a simple prank, Wilson said since De La Keur was hurt, they are taking the incident seriously.
"[Is there any indication this may have been faked in any way?] At this time we don't have any indication on anything on that. Whether it would be faked or rather it's real," Wilson said.
Investigators say they haven't ruled anyone out as possible suspects so far. De La Keur's family insists they were not involved and want to know who was.
"Hopefully justice gets served, hopefully everything turns out right," said De La Keur's sister, Aleera Canino.
"It's just ridiculous to go the store and then be immobilized," De La Keur said.
De La Keur said there was only one other woman with a child in the restroom when she walked in. The manufacturer of the glue states on the bottle the glue sets within 30 minutes.
Deputies said it could be days, if not longer before they are able to wrap up their investigation.
A north Georgia woman says she wants answers after an apparent prank in a restroom left her with serious injuries.
The woman says she wants answers from the store where it happened and from the person who put glue on the top of the toilet seat lids.
Twelve days after the incident, Illyanna De La Keur says she remains couch-bound. She says the injuries are painful and embarrassing.
"I'm a grown woman who can't even sit up," De La Keur said. "I was stuck probably over an hour."
De La Keur went to a Banks County Home Depot the day before Thanksgiving with her sister and brother-in-law.
She said when she went to the restroom, she never noticed anyone had tampered with seats until it was too late.
De La Keur's sister took video as paramedics worked to free her. You can hear her screaming in pain. Crews ultimately decided to use WD-40 to free her.
It worked, but she was left with ripped skin and several wounds. De La Keur and her family now question the process.
"I couldn't understand why they weren't just taking me to an emergency room and having a doctor remove it," De La Keur said.
"She wasn't in her right state of mind to OK an experiment on her. It worked, but I don't think she should have been there," De La Keur's sister, Aleera Canino, said.
A Home Depot representative said the company has left De La Keur two voice messages and mailed a letter to her. Home Depot said a third party is now handling the case.